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How to use Hostelivo
Short step-by-step articles for every function in Hostelivo.
12 articles
- Getting startedWhat the trial hostel isA ready hostel where you can try everything with no effect on real operations.
- Property and bedsAdd a property, rooms and bedsSet up the property from building to bed before the first reservation.
- ReservationsCreate a reservation and assign a bedA new reservation for a guest on a specific bed, in one step.
- ReservationsBook a groupSeveral beds for a group in one room or across rooms.
- ReservationsMove a guest to another bedMove the guest in one step with the history kept.
- Guests and check-inSend the guest linkThe private link where the guest completes details and sees their stay.
- Guests and check-inWhat the guest sees in the portalBed, locker, Wi-Fi, door code and services.
- Guests and check-inSet up the self check-in screenAn iPad at the entrance where guests check in.
- Daily operationsHousekeeping tasks and bed approvalHow cleaning tasks are created and when a bed becomes available again.
- Daily operationsLaundry requestsFrom the guest's request to delivery.
- Daily operationsFault reports and work ordersA report becomes a work order and can take a bed off sale.
- Account and permissionsTeam roles and permissionsGive each staff member the right role at the right property.
Devices and integrations
No articles here yet. We will write them once integrations are actually tested.
Read the pagePayments and invoices
No articles here yet. We will write them once integrations are actually tested.
Read the pageThere is no article on connecting a device or payment provider because no integration has been tested yet.
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